Discovering That Help Is There When You Need It

Late on a Sunday evening we needed help. My father-in-law from out-of-town was having some relatively unsettling symptoms that seemed to mimic the signs of a stroke. I grabbed my computer and looked for help there. I found the “FAST” questions to ask people if you suspect they’re having a stroke. We started going through them and a couple of the symptoms were at least mildly present. So we called 911 for help.

Fire House

Before we knew it there were five firefighters and EMTs in our upstairs bedroom. They couldn’t have been nicer or more helpful. It was determined to head for our local emergency room. My father-in-law was placed in the ambulance and we headed out in our car soon after. We caught up to the ambulance on the freeway and got off the exit to the predetermined emergency room but the ambulance kept going. We didn’t know what was going on.

We got to the emergency room and waited for them to show up. They didn’t. Pretty soon a fire truck pulled up. A fireman who had been at our house got out and told us the condition had worsened in the ambulance so they decided to go to the best hospital for strokes in Orlando. They took the fire truck all the way to our home to tell us but found that we had already left. Then they turned around and went all the way back to the ER to tell us. It was help above and beyond what they were required to do.

Soon we were at the hospital’s emergency room. Tests began to take place and and medical personnel sprang into action. Creativity even came into play. A neurological doctor was brought into the room through the miracle of a device that was like a portable computer with Skype built in. He asked questions and made some determinations. Pretty soon my father-in-law was admitted to the hospital.

It was now nearly 1:00 in the morning. And when we got up to the room there waited a young nurse who had a welcoming smile on her face and as pleasant a demeanor as you could imagine. If you’re going to end up in the hospital you would definitely want this kind of welcoming committee. She provided help all night until the next shift nurse came in the next morning.

From firefighters, to EMTs, to doctors, to nurses, to therapists, help was available as soon as it was needed, even if that happened to be when it all started: late on a Sunday evening. It’s pretty reassuring to know that when you really, really need it, help is a phone call away. A hospital with incredibly dedicated workers is just a short trip away. Help is available on your call button in the hospital when you need something, even if it’s 4:30 in the morning. Help is there even if it’s over a Skype-like device.

In the end, it was a mild stroke that required only a two-night hospital stay, new medication, and a change in diet. But help was there all along the way whenever it was needed.

We live in a society that values help.

We live in a society filled with people who give their very lives to provide help. They work in helping professions. They are firefighters, EMTs, doctors, nurses, and therapists. They work hours that many of us wouldn’t want to. They’re there early in the morning or late at night.

And I, for one, am glad they are. If you work in a “helping profession,” thank you. You probably don’t hear it enough, but thank you. You are appreciated. You are needed. You are an essential part of our lives.

Thank you for giving of yourself.

How can you thank someone who works in a “helping profession” today?

Finding the Extraordinary in Everyday Life

Last summer when we were in New York City, we stopped in a wonderful little book store in Brooklyn. When we were there my wife, Tammy, picked up a children’s book entitled: Something ExtraordinaryIt really is an extraordinary little book. It’s about a little boy who keeps wishing for extraordinary things to happen like being able to breathe underwater, having his drawings come to life, and the rain coming down in seven different colors.

Something Extraordinary

In the end, the boy discovers that if he only opens his eyes, there are extraordinary things all around him. He notices the birds singing all kinds of different songs in the trees. The story is written by Ben Clanton and is based on an experience he had early in life. When he was six-years-old he found a parrot, “which landed on his shoulder and then moved in with him and his family.” There really are extraordinary things that happen in everyday life.

Being the fan I am of all things creative we had to buy the book. When I need to be reminded that my life is fully of extraordinary things I pick up the book and read it. It leaves me inspired every time.

In fact, one thing that really inspires me is the very bookstore in which we found this book. It was down a little side street in Brooklyn. We happened upon it and walked in. It’s such a rarity these days to find a good, independent, bookstore where you can spend a lazy afternoon browsing around. It’s a creative and learning experience. You find the most extraordinary things if you spend just a little time in a bookstore.

When I really keep my eyes open I can see extraordinary things right in front of me:

  • The egrits and herons the populate the lakes and ponds in our area
  • The twins my niece just had
  • Palm trees that simply make any setting better
  • Eating al fresco
  • A porch gathering with our friends
  • People at my church who go above and beyond to help and serve for no reason other than they want to
  • A bike that takes me places and allows me to see things I wouldn’t otherwise see
  • The tulips that sit in a vase on our table
  • The combination of colors my wife puts together in our living room pillows and accessories
  • Our children who are doing fascinating things with their lives
  • The ability to find any information I could ever want with a device I hold in the palm of my hand

It’s not too hard. Open your eyes and see the extraordinary things that surround you.

It just may change your perspective, fuel your creativity, and give you new inspiration for the day.

Where do you see the extraordinary in the ordinary?

5 Things to Do the Weekend Before Holy Week

This year marks the twenty-fourth time I will have had the opportunity as a pastor to lead a congregation through Holy Week. Over the course of those years I led a service that began in the midst of a cemetery in the foothills of North Carolina. I participated in an Easter Vigil in suburban Washington, D.C. that watched the clock turn past midnight on Easter morning. I paraded with a Paschal Candle down a central city, urban street in Milwaukee, Wisconsin.

Church Interior

The weeks and days leading up to Holy Week are taxing on the life of a pastor. But Holy Week itself is an opportunity to walk through and reenact the most holy days of history. The week begins with Jesus’ triumphal entry in to Jerusalem on Palm Sunday. It continues with Maundy Thursday as Jesus washes the feet of His disciples and institutes His Holy Supper. We then follow Him through prayer in the Garden of Gethsemane, trial before Pontius Pilate, and crucifixion on Good Friday’s cross. On Saturday we wait and watch at the tomb. Then Sunday surprises with the most joyful mystery of all mysteries: Jesus’ resurrection from the dead.

Holy Week isn’t just for pastors. It’s for everyone. Missing even part of it is to miss the fullness of the story and the overwhelming grace that floods through it.

Here are five things to do as you get ready for Holy Week:

  1. Reflect. As we enter this week we will be focusing on the greatest sacrifice the world has ever known. The sinless Son of God willingly goes to the cross to suffer the punishment for all of sinful humanity. Use this weekend to reflect on your own sin and need of a Savior. Reflect on the incredible love poured out for you by the Lamb of God who takes away the sin of the world. Reflect on the kind of love it takes to forgive such sinners. Reflect on the way your life has been changed by a forgiving God.
  2. Pray. In the Garden of Gethsemane Jesus prayed so hard and so fervently that drops as of blood dripped from His forehead. He asked His heavenly Father to deliver Him from the pain and suffering He was about to face. Yet in the end He prayed, “Thy will be done.” That simple four-word prayer is worth praying this weekend as you prepare for Holy Week. Ask God to do His will in your life as you hear once again the account of all it took to win your salvation.
  3. Participate. Make plans to participate in all of the Holy Week services where you live: Palm Sunday, Maundy Thursday, Good Friday, Easter Vigil, and Easter Sunday. You can’t have one without the other. It takes them all to tell the whole story. And each worship service has something unique to give to you as an individual. If you’ve never done it before, give it a try and see just how enriching it is.
  4. Listen. As you prepare for Holy Week make sure you head into it with a commitment to listen. Listen carefully to the cries of the crowd on Palm Sunday. Listen thoroughly to Jesus’ words as He speaks to His disciples in the Upper Room instituting His Supper. Listen intently to Jesus’ seven “words” from the cross. Listen at the Easter Vigil to the history of the world’s salvation and the history of your own salvation. Listen with wide open ears as “alleluias” come shouting out of the empty tomb.
  5. Rejoice. Much of Holy Week is sad, reflective, and somber. But beneath it all is a spirit of rejoicing: rejoicing in all that it took to procure forgiveness; rejoicing in all that it took to pour out grace; rejoicing in all that it took to wash away sin and deliver the gift of eternal life. It’s OK to hold it back just a bit until Easter Sunday. But on that Day don’t hold back one bit. Let the shouts of joy ring out.

One side note: If you’ve never participated in an Easter Vigil do your best to seek one out this year. The service contains four parts: The Service of Light, The Service of the Word, The Service of Holy Baptism, and the Service of Holy Communion. It is the very center of the Church Year Cycle. It is an experience that takes you from darkness to light and death to life. Give it a try. You will be blessed.

How will you observe Holy Week this year?

Showing How to Love By Building a Snow Hill

*Recently I had the opportunity to do some writing in the North Carolina mountains. One day I was taking a walk and ran into a man I’ll call John, a guy who loves people in his own unique way. During the summer John runs a landscaping business. But in the winter John gets to pursue his real passion. He’s a lifelong skier who loves the snowy mountains and who spent significant time as a member of the ski patrol. But he’s had to give that up to run his own “snow tubing” business during the winter.

Mountain Snow

John’s eyes light up as he speaks about his business. He loves piling up the snow, getting the tubes ready and providing a great time for all the people who enjoy the fruits of his labors. But the thing John really loves about his business is the opportunity he gets to love people through it. He regaled me with story after story about various people who come to hop on a tube and fly down a snow-covered hill. His favorite stories are those about people with special needs who come for a day of fun. There’s a nearby group home for adults with autism and various other cognitive disabilities. Each year the caregivers at the home bring the residents to John’s tubing hill.

One of the residents is a young man who waits all year to get out on the hill. He puts on his leather bombardier hat, ear flaps down, fastened under his chin, comes running up the hill and says to John, “I’m gonna be Superman!” So John gives him a tube, he lies down on it face first, spreads out his arms, and goes flying down the hill yelling, “I’m Suuuuuuuperman!” John absolutely loves giving the people of the home who spend most of their days sitting inside, an opportunity to have a day filled with exuberance and joy.

You can really tell that John loves the people he gets to serve through his business. He recounts the time a paralyzed sixteen-year-old girl came to the hill along with her family. The previous summer she had broken her neck as she dove into shallow water. Up to that point she had been a world-class surfer. Now, it seemed, that was all but a distant memory.

As the girl’s siblings were having fun taking their turns sliding down the hill, John could see the longing in the girl’s eyes. So he asked her parents if it might be OK for her to have a few jaunts down the hill. John assured them that he would be right beside her and would bring her right back up the hill. They agreed to allow her to do it. So John put her on a tube, got onto a tube right beside her, and held onto her tube as they began the glorious descent down the hill. John couldn’t believe the joy he saw on her face as she flew down the hill, forgetting her troubles for a few fleeting moments.

Art that loves people can be as simple as building a mound of snow and letting people slide down. John’s art is shown in the way he loves people by doing something he loves. He gets to meet people from all over the United States and provides for them something they may not be able to do at home. But more than that, he delivers special, personal service that goes above and beyond to make his guests feel special, welcome and loved.

Loving and caring for people brings purpose to your passions and dreams. We are created to be in community. We are made to serve. When you work with and for people you care about, there is a certain kind of fulfillment that can’t be paralleled. Making other people feel loved and empowered goes a long way toward creating a dream that will perpetuate itself as people communicate your personal passion for them.

How can you show better love to people as you pursue your passion or chase your dream? It’s impossible to be fully and creatively alive in a bubble, all by yourself. Your love for your clients or those you serve can’t be fake. It has to be genuine. People can detect insincerity as quickly as sugar-coated words come out of your mouth.

Don’t “love” people just to get ahead in business or life. It doesn’t work that way. Your love of people, when sincere, will have the fringe benefit of better business and a better life. But isn’t it worth loving people simply for the sake of loving them, and for making the world a better place? Genuine love of people comes from the empathy that’s built into your soul. Don’t be afraid to let it out, show it, and give people the thing everyone needs: love. Your art will stand apart from the cutthroats of the world when you follow your heart to the place where people feel loved.

What’s the unique way that you love people in your daily life?

*This is an excerpt of my upcoming book, Fully and Creatively Alive: How to Live a More Joyfully Fulfilling Life

3 Tips to Keep Comparison from Stealing Your Joy

Comparison was making me feel a little sorry for myself. The church I serve as pastor had a Sunday that was particularly low in attendance. For a pastor it’s difficult not to take dips in attendance personally. Is my message off target? Are people being attracted by the church down the street that’s buying members with entertainment and prizes? Have my prayers faltered? Would people rather listen to someone else? Isn’t our church worth getting out of bed on a Sunday morning?

Galaxy

At the same time, I noticed that some friends of mine from seminary days were celebrating unprecedented success in their ministries. It was tough. It’s times like these that you begin to question yourself. You wonder if you’re doing something wrong. You question your skills and decisions.

It’s been said that comparison is the thief of joy. That’s why it’s better not to compare.

I was taught that lesson when we had another pastor visit our congregation a week later. Following the services he couldn’t stop saying how blessed we are as a church. He raved about our facilities. He talked about how welcome he felt. He couldn’t believe how good our music is. He made it clear that he’s going to be taking ideas from our church back to his.

I was put in my place. This situation taught me three lessons about comparison:

  1. Only compare yourself to yourself. It’s easier said than done, but never compare yourself to other people. The only comparison worth anything is comparing yourself to where you were yesterday. If you are further toward your goals than you were yesterday you are making worthy progress. Keep up the good work.
  2. Keep your eyes on the prize. Instead of comparison to other people, keep your eyes on the goals you have set for yourself. Write them down. There’s something about pen or pencil to paper that engages the part of your brain that motivates. Then put the goal in a prominent place where you can see it daily. It has a much better chance of coming to fruition if you take these steps.
  3. View your situation from a different perspective. I had the opportunity to do that as I saw our church through the eyes of a visiting pastor. I recognized the good things, the blessings, and the positive aspects of our congregation. I realized that occasional attendance dips may just be a blip on the screen. They don’t tell the whole story or reveal the big picture.

Don’t let comparison steal your joy. Stop looking around and instead look within. You’ve grown since yesterday. When you recognize how far you’ve come you’ll see that you are closer to where you want to be.

How do you keep comparison from stealing your joy?

How Darkness Is Making the World a Better Place

Michael Phelps reportedly cried when he saw the new Under Armour commercial revolving around the intense training for his last Olympic Games (you can watch it below, at the end of this post). How can you blame him? He’s been through ups and downs. He’s had his days of darkness and made his mistakes. But he’s also triumphed in the world’s biggest spotlight. When you think about all the work you do behind the scenes to get you to the place you are today it can be a bit overwhelming.

Light and Dark

After seeing all that Michael Phelps does in the darkness to find his way to the light of the Olympics we get this punch line:

It’s what you do in the dark that puts you in the light.

And we all understand it. You don’t just show up at the summer Olympics venue and jump in the pool for the first time. If you do you’ll be blown out of the water. All the other athletes have been training, eating well, lifting weights, and swimming mile after mile for the last four years. Somehow, some way, you have to train just hard — if not more; put in just as much work — if not more; lift just as much weight — if not more. Then maybe, just maybe, your hand will touch the wall before anyone else and you’ll receive the gold medal.

It’s the hard work, extra training, and a mountain of effort in the darkness that is making the world a better place. Think of the scientists working in dark labs. Think of the computer software developers working in dark cubicles. Think of the teachers working in their dark classrooms after school. Think of the doctors working in dark examination rooms.

I’m trying myself to take this to heart. It’s been one of my goals this year to work on my writing and put out a blog post at least three times a week. That means I have mostly turned off the TV in the evenings and have been working in the darkness of my living room at a craft that gives me a great deal of joy.

And it is my hope that the writing I do in darkness will help in some small way make the world a better place. It takes hard work, time, effort, extra hours, staying up late, getting up early to do the things in life that are most worthwhile and bring the most benefit. Much of it is done in the darkness and at times when other people are lounging, watching TV, or doing things that may not bring light to the world.

Darkness doesn’t always seem like a bright thing. Do you ever have those sleepless, dark nights when you toss and turn, worrying about something you ought not worry about? Do you ever feel the darkness cover over you when you think about how quickly your kids have grown? Do you ever think of times past and wish they would magically reappear in the midst of a dark moment?

Yet even that kind of darkness makes the world a better place. It makes you sit back and realize the blessings of the light. It causes the bright days to feel that much brighter. It brings a glow to life that shines after coming through a desperately dark time.

Darkness makes the world a better place in two ways:

  1. When people find themselves working hard in the midst of it; and
  2. When people find their way through it to the light.

Here’s some encouragement to take something you’re passionate about and use the dark hours of the day to bring it to light. A word of caution: don’t do it to the detriment of the important relationships in your life. Pay attention to them and nurture them. But when the kids are sleeping or your spouse is working or your friends are otherwise occupied, take advantage of those times and create something that will make the world a better place. We will all thank you.

How does darkness make your world a better place?

How to Make Specialty Craft Beer Into an Amazing Opportunity

There is a craft beer brewery in only one National ParkIt happens to be at Hot Springs National Park in Arkansas. Rose Schweikhart saw an opportunity. The bathhouses in Hot Springs began to shut down in the 1960’s when people discovered that those hot springs didn’t really do the physical good to their bodies they thought it would. In fact, only one of them has remained in operation from the very beginning. These days people come to the one remaining bathhouse more for stress relief than they do for physical healing.

Beer

So Rose Schweikhart petitioned the National Parks Administration for permission to open a craft brewery and restaurant in one of the abandoned buildings. It was the perfect opportunity to take something old and make it new again. Now the building has been repurposed so that she can brew craft beers and have people literally enjoy the local flavor. Hot Springs is known for its water, so why not use it to make some really good craft beer?

Anyone could have done it. But Rose was the one who saw the potential, thought through the obstacles, and took the leap. She saw something old that could be refurbished and made new. In addition, she recognized that the biggest strength of Hot Springs, Arkansas, is the water. She combined the two and now she’s having the time of her life living a dream come true.

Who would have ever thought that there would be a place to make craft beer in a National Park? Well…Rose did. She saw an opportunity and took action. She didn’t just think about it. She didn’t just talk about it with her friends. She did it. She sent in a petition to the National Parks, was given the go ahead, and built a business. Rose Schweikhart turned specialty craft beer into an amazing opportunity.

There are opportunities around you every day. You need only open your eyes. To do it like Rose, try this:

  1. What’s something old that could be made new? It could be an old abandoned bathhouse or it could simply be an old way of doing things. Lately my wife, Tammy, has been taking old pillows in our house and covering them with new material. The result has been amazing. With some new material, pillows that were old and tired have brought new life to our living room.
  2. What strength could be leveraged to bring benefit to the venture? For Rose, she recognized that Hot Springs was known for its water. It was the most famous thing about the town. Your strength might be a strength that you think everyone else has. But you would be wrong. You are an expert in something that other people would pay dearly to have. Tammy has an eye for coordinating fabric and knows how to sew. She’s leveraging her strengths. She may soon even turn it into a little business.

Maybe you don’t know how to make craft beer or run a restaurant. But you most certainly have old things around you that can be repurposed and “made new.” And you have strengths that can be leveraged to help move the process along. I encourage you to give that some thought today.

When have you seen something old made new?

Why Knowing Someone’s Story Will Make Your Life Better

How well do you know the story of the life of the people you encounter most? Do you really know the stories of the people you work with or for, your classmates, or your neighbors? I recently heard an interview with the pastor of a very large church. In the interview he told about the time he took his staff on a retreat. To start it all off he revealed to everyone the biggest struggles he faced as he carried out his ministry. He made himself vulnerable as he publicly related his biggest difficulties. Then he asked everyone there to share their own biggest struggles in ministry.

Story

To his surprise, one member of the staff told the story about how he and his fiancé had been on a fishing trip. Somehow they got caught in a storm and she got tossed overboard. He did everything he could to rescue her, but she drowned. To his chagrin, the pastor leading the retreat had never heard that man’s story before. It completely changed the way he viewed the man. It made him respect the guy’s work infinitely more. It drew the two of them closer together.

Our lives are made better when we know the stories of the people in our lives. My work as a pastor has me on constant alert for the stories of the people I serve. Sometimes I hear them “through the grapevine,” but I’d rather hear them straight from the people who have lived them. The other day I had just that opportunity. To protect privacy, let’s just say the story included a failed friendship which led to stolen identity and financial loss. It was heartbreaking to sit and listen to it.

But it also drew me closer to the person telling the story. Now I know how I can better serve. Now I know how I can better help. Now I know how to be more sensitive. Now I know the struggles of the person’s life so that we can together all the more greatly celebrate the victories that will most certainly come along as well.

Knowing the story of the people near you will make your life better in these ways:

  1. You will be known as a caring person. The people I have most loved and respected in my life are the ones who have spoken to me in a crowded room — and listened — as though I were the only one there. They knew me and accepted me as I was.  I knew that I was important to them. When you know the story of a person’s life you show that you care.
  2. You will be educated in nontraditional ways. When you pay attention to — and know — the stories of others you have the benefit of learning from their mistakes. Not only that, but you can find out how others achieve their goals, how they deal with sorrow, and how they learn new things. In short, it’s educational to pay attention to stories.
  3. You will be inspired. Listening to the stories of others often leads to a recognition of the triumph of the human spirit. So often we have no idea the trials someone faces until they tell us. Those stories frequently include the ways in which obstacles have been overcome and hurdles have been cleared. Listen and be inspired to overcome your own obstacles and clear your own hurdles.

If you want to learn more about the whole idea of how “story” can enrich your life, check out Donald Miller’s Storyline BlogIn the blog, Donald Miller and friends enrich us with their stories and bring value to our lives.

What’s the best “story” you’ve ever heard from someone close to you?

The Simplest Way to Make the Best of Generosity

For me, one of the best feelings in life is to be generous. I use the principle of generosity whenever I leave a tip at a restaurant. I know it may sound crazy, but I frequently leave tips that are more than 20%. I know what it’s like to be a server. Not only did I wait on tables a long time ago in a galaxy far away, but both of our children have done the same. I know that generosity when dealing with those who serve us is one of the best and quickest ways to get money to people who really need it.

Tulips 2

Generosity certainly works outside of a restaurant as well. Our future daughter-in-law, Emily, owns and runs a jewelry business called Consider the Wldflwrs. It all started with a web site, an Instagram feed, and jewelry she made out of things she found at the local flea market. Now the business has employees, clients all over the country, and a brick and mortar store.

Recently I saw someone post the following in response to a Consider the Wldflwrs Instagram post:

I lost all three of my mid finger rings when I took my gloves off in the parking lot the other day. Was a sad sad sad day! :’-(

I had an idea. I texted Emily and said, “Why don’t you send her three new rings?” Emily loved the idea. A little while later she texted me a picture of what she had done: She packaged up three new rings in a perfect little box and included a note that said:

We saw that you lost your rings and wanted you to try MIDI rings again. These are a gift from us to you!

I promise you that Consider the Wldflwrs has now won a lifetime fan. I’m certain that this customer will recommend Consider the Wldflwrs to her friends. I wouldn’t be surprised if she purchases items in the future far surpassing the worth of those three free rings.

In a world that seems to only take away, people are surprised by generosity. They remember it. They value it. They are taken aback by it.

The Joie de Vivre hotel brand lives by this philosophy. It’s a chain of hotels that operates under the principle of its name: “the joy of life.” These hotels are notorious for being generous. They have been known to do research on their customers so that they can tailor the experience to the particular preferences of their guest. As a result the chain has gained raving fans. This reputation has given me the itch to stay in one of their hotels. They recently opened one in Miami Beach, so maybe I’ll have the opportunity soon.

Generosity is great business practice. But it’s also great personal practice. In fact, true generosity means giving something without expecting anything in return.

The feeling one gets in the very act of giving generously is a gift in and of itself. I love treating my servers well. I enjoy walking away from a restaurant wondering what the server is thinking when she looks at the signed check.

The simplest way to make the best out of generosity is to just do it.

What act of generosity can you carry out today?

3 Things to Do When You Feel Like Complaining

An occupational hazard of most any leader is The Complainer. Complaints and complaining come with the territory when you’re leading out in front or pushing from behind. Complaints often mean a leader is doing something right. And yet the thought that you’re doing something right doesn’t always take away the sting or frustration.

Sitting

The problem becomes partly my own. When I allow complaints and complainers to bother me, upset me, or bring me down I admit that it’s not helpful. Many years ago I worked with someone who used the old passive-aggressive tactic of telling me that “a few people” were complaining about me. I laid awake at night wondering what I had done. I began to have some health issues as these “complaints” wore on. I obsessed over what I could do to resolve the whole situation. Needless to say it was unresolvable because I’m convinced it was never true in the first place.

At any rate, it made me resolve to never (to the best of my ability) be a public complainer. I have studied the complainers that I encounter. I have tried to abate my own temptations to complain. As I have done these two things I have learned that there are three entirely more helpful and constructive things one can do instead of complaining:

  1. Instead of complaining figure out a way that you can help fix the problem. It’s easy to open your mouth and complain. It’s far more difficult to actually figure out a plan of action to resolve the issue. It’s not easy but it’s far more beneficial for you, your organization, your leader, and other people to improve a situation rather than attacking it.
  2. When you figure out a way to fix the problem volunteer to do it. Once you’ve figured out the way to “fix” a problem be bold enough to volunteer to carry out your plan. Speak to your leaders or influencers. Let them know you’ve noticed something that could be improved (yes, use that language). Then be the first to volunteer to carry out the steps that will resolve the issue. You have no idea how much weight that will take off of a leader’s shoulders.
  3. As you attempt to fix the problem yourself enlist others to join you in fixing the problem and proclaiming the positive. Can you imagine what it would look like in your church, organization, or workplace if significant numbers of people would come together to create something positive? Can you imagine what it would look like if a critical mass of people in your church, organization, or workplace would speak out in a positive way? Can you imagine what it would look like if a large portion of people in your church, organization, or workplace would be the solution to the “problems” instead of the complainers?

If you want to see what this would all look like take a look at the philosophy of none other than Zig ZiglarOne of his most famous quotes is:

You can have everything in life you want, if you will just help enough other people to get what they want.

How can you become part of the solution today?