When Cutting Things Out Actually Adds to Your Life

Sometimes cutting things out is the way to add great value to your life. I recently discovered that simply by driving in my car. As a pastor I spend a great deal of time in my car. I drive to work. I drive to people’s homes. I drive to meetings. I drive to hospitals.

Car Radio

As I would drive I would listen mainly to sports talk radio. I listened on my car radio to Mike and Mike in the Morning on the way to work. At midday I would use the Tunein Radio app to listen to my favorite Milwaukee area sports radio station. And on my way home I would listen to Steve “the Homer” True on the same station. Anyone who knows me knows that I am a rabid (ahem!) Green Bay Packers and Milwaukee Brewers fan. I ate up everything I could about sports in general and my teams specifically.

I began to learn that the more I listened to these stations the more they brought stress into my life. Sports talk radio is in the business of hype. They do what they can to generate interest in games that are to come and reflect on games that are past. So they do what they can to generate controversy. The more I listened the more I my blood pressure would go up. Not only that, but sports talk radio is filled with commercial breaks. It’s become worse and worse in recent years. It’s so incredibly frustrating: Just when a conversation is heating up in breaks a commercial.

I finally decided that cutting things like this out of my life would be in my best interest. For the past few months I’ve been watching the games on TV but cutting out all the radio hype. Man, it feels good. The games still stress me out. But my overall stress level now rapidly declines between games.

That’s the least of it. In place of sports talk radio I have begun listening to podcasts that have enriched my life beyond measure. Since I have started listening to podcasts I have learned more about myself, more about leadership, more about goals, and moving forward, and entrepreneurship, and ministry, and art than I ever could have listening to silly sports talk radio.

Cutting out sports talk radio in the car has immeasurably added to my life. I have been enriched by these and other podcasts:

Cutting out stress generators and time wasters is a great way to get things done that you never thought you could before. They add the value of education and sometimes restore wasted time. Instead of heading home and sitting in front of the TV create something of value; generate some art; learn something new. Respect the value of time. It slips away far too quickly.

When has cutting things out added value to your life?

Recapturing a Childlike Spirit to Fuel Creativity

Every adult would love to recapture a childlike spirit. I was reminded of this when I went out on a run the other day. As I rounded a corner about five little boys were running between houses, hopping on scooters, and riding bikes. Later on in my run I saw them playing football in an open field near our house. Immediately my mind raced back to Tacoma Street in Milwaukee and my friend Louie.

Children Playing

I remembered those crisp fall days when I was Bart Starr and Louie was Max McgeeI could feel the crisp fall air and the smell of the fallen leaves. Who needed a coat? We’d run so hard we’d be sweaty in mere moments. After school was out we’d run out our doors and meet down at the corner between our houses. The only care in the world was whether we would win our imaginary football game. We’d be out until the streetlights came on and then dutifully marched toward our glowing homes where we would settle down, watch some TV, and go to bed.

This trip down memory lane got me to thinking how I could recapture that childlike spirit as an adult. Now it seems like there are so many more cares, so much more pressure, so many adult worries. It can be tough to be an adult. Sometimes it would be nice to be like those kids down the street from our house, or like me and my friend Louie. It would be great to burst out the door, run down the street, and play a game of pick up football.

Maybe we can’t have that back completely. But what if we could recapture it temporarily, even for one day, or an evening? Think of the ways a childlike spirit could fuel an energetic creativity in our work and home life.

I brainstormed some ideas to do just that and here’s what I came up with:

  • Reserve a Saturday morning for a hike on a local trail
  • Invite a friend to ride bikes to a nearby ice cream shop
  • Invest in an adult coloring book
  • Get out some watercolor paints use them…better yet, find your local “wine and paint” event
  • Write a silly poem or make up a haiku
  • Spend some time on a college campus and just observe the students (in the 13 years I taught on a college campus I always marveled at the creative energy)
  • Get the neighborhood together for a game of touch football and pretend you’re Bart Starr

I guarantee that when you complete any of these activities you will recapture your childlike spirit and fuel your creative energy. Who doesn’t want to feel like a kid again, if just for a little while?

What would you do to recapture a childlike spirit?

10 Reasons to Be Joyful Today

There’s always a reason to be joyful. Really. But sometimes we get so busy with life or overwhelmed with what’s right in front of us that we fail to take the time to smell the tulips (I know it’s supposed to be roses, but my wife doesn’t like roses and tulips are her favorite flower…so let’s go with tulips).

Tulips

So as you make your way through the day today, here are 10 good reasons for you to be joyful:

  1. That new song you discovered that you can’t take off of repeat. For me it’s “Wide Open Arms,” by Marc Scibilia. Go ahead. Give it a listen.
  2. Unsolicited encouragement from a friend. I recently emailed my friend, Tanner, and told him the first draft of my book was finished and I’m now in the editing process. He wrote me back with these words: “You’re really doing it, Pastor E! Love it! Praying for you.” Just those few words were enough to make me joyful for the next hour or so.
  3. A well-written turn of phrase. One of the most honest writers I know is Allison Fallon. Recently she wrote about an earth-shaking turn in her life and used this phrase: “It has leveled me in the best and worst ways.” It’s not necessarily a joyful phrase, but it’s so well-crafted that it makes me joyful.
  4. A handwritten note. Not too long ago I used social media to encourage others to send a handwritten note to someone with whom they hadn’t had contact in quite some time. Little did I know that as a result I would be receiving one myself. A friend of mine from college sent a note that started with these words: “Thanks for all that you share on Facebook. Your creativity stimulates mine…” What a joyful interjection into my day.
  5. An unexpected blessing. This month we received notification from our mortgage company that, due to lower escrow expectations, they would be lowering our monthly payment more than forty dollars. Forty dollars isn’t that much money, but it’s enough to bring some joy into my life.
  6. Learning something new. I want to share with you creative encouragement, so I signed up for a MailChimp account and have been teaching myself to use it. Each time I learn something new about it I have a real sense of joy.
  7. Seasonal M&M’s. Target knows just what to do. Whenever a holiday is coming up they are sure to put the seasonally decorated M&M’s right out within my reach. In fact, the M&M’s jump right into my cart. The other day I bought two bags of the pink, red, and white ones for Valentine’s Day. I guess I’ll be buying the green ones next for St. Patrick’s Day.
  8. Time together with friends. We have a wonderful front porch on our house. Every so often we call together some friends and have what we call an evening “porch gathering.” There aren’t many more joyful times in life than that.
  9. A good meal. For the past few months we’ve had three meals delivered to our door every Wednesday by Blue Apron. We get all the ingredients and recipes to create delicious meals for the price of a regular grocery store run. The meals are colorful, flavorful, and healthy. Cooking a good meal that looks and tastes great makes me pretty joyful.
  10. The love of family. At the end of the day, literally, as I fall asleep, I pray a prayer of thanks for a family that loves me. There is no better way to joyfully go to sleep.

What makes you joyful?

How Jim Collins Used a Crossed Out Sentence to Make Something Great

Jim Collins, author of the mega-bestseller Good to Great: Why Some Companies Make the Leap…And Others Don’t, tells the story of how a crossed out sentence changed his life. For the last twenty-five years Jim Collins has written or co-written six books that have sold more than ten million copies, become a wildly sought after speaker, and an award winning teacher. But it all began with a crossed out sentence.

Hand with pen is writing " Business Plan" on transparent white board.

In 1988 Jim Collins was asked to teach a class on entrepreneurship and small business at the Stanford Graduate School of Business. He was taking over for another prof who had taught the class previously, and was looking over the former prof’s syllabus. The syllabus said:

This will be a course on the mechanics and challenges of the new business venture entrepreneur and the small business manager.

On some kind of impulse, Collins crossed out the sentence. In its place he wrote this:

This will be a course on how to turn an entrepreneurial venture or small business into an enduring, great company.

As soon as he wrote it, Jim Collins thought to himself: I don’t know anything about that! He decided he’d better figure it out so that he could teach the class. Not only did he do that, but crossing out that sentence and rewriting it began 25 years of research and six best-selling books. It all came from discovering what it takes to turn a small business into an “enduring, great company.”

It got me to wondering how a change in thinking, or a crossed out sentence, might change the way I look at things. If I’m bold enough to cross out a sentence and rewrite it, using a concept I don’t yet know anything about, it could lead me into learning and discovering new things that could change my life, my family’s life, or even the direction of the church I pastor.

For instance, my wife, Tammy, and I are in the midst of creating and writing our goals for 2016. (I know we’re almost at the end of January, but…better late than never.) What I have discovered from writing down my goals is that I have figuratively crossed off notions that I’ve had in previous years. I have discovered that I haven’t been nearly bold enough in my goal setting. I’ve crossed out the weak goals of the past and replaced them with more audacious goals. Some of the goals I’m setting are going to stretch me far beyond my comfort zone. I will be forced to learn new things. I will be stretched in directions that will probably bring growth in ways that I never expected.

I’d like to encourage you to do the same. Try this:

  1. Write down five goals for yourself. Make sure they are SMART goals (specific, measurable, attainable, relevant, and time-bound).
  2. Now re-write them, stretching yourself just enough to make you uncomfortable. For instance, set a deadline that’s sooner than you think you’d be able to do it. Or let the measurable aspect of the goal be more than you wrote down the first time around. Or write it so that it seems just a bit, a tiny little bit, beyond attainable.
  3. Read your goals once more and discover what new things you will have to learn, what new direction you will need to take, or which free time you will have to use to accomplish them.

Jim Collins grew an entire career and venture by crossing out a sentence. It’s simply another way of looking things. Crossing out sentences could lead to great creativity in discovering and learning new things.

What sentence will you cross out today?

Why Art is Only a Small Part of the Creativity Story

On any given Thursday night in Nashville, Tennessee, you will find both young and not-so-young musicians presenting their art. They play their music in venues all over town to crowds both large and small. Their musicianship is finer than most any other you’ve ever experienced in your life. Many have come to Music City to find their way into the wide world of the music business. Some never get the record deal, the big tour, or the big time managers. But that doesn’t mean they stop working at it.

Musician

I know this is true, because our son, Ben, is one of these hard working musicians. This past Thursday we saw him play a gig at Nashville’s The High Watt, a venue not too far from the touristy area downtown, but light years away. Broadway Street in downtown Nashville will give you the idea that glitz and glamour, or at least a regular paying job, is the life of a Nashville musician. Throngs of adoring crowds pack the honky-tonks thinking this is what Nashville music is all about.

But if they would venture to other venues, sometimes just a few blocks away, they would find musicians, bands, and shows that would make them rethink the whole idea of professional music in Nashville. One can find any genre of music, not just Country Western. Ben’s band, My Red and Blue, was the headlining act, with two other bands preceding his on the bill. The first band was a group of five hard-rocking guys called Chapels, who blasted their way through a short set. They were followed by two young women, an indie-pop duo named Sawyer, who used driving melodies and a variety of instruments to draw in the crowd. My Red and Blue finished the night with melodic, carefully worded pop tunes that had the crowd singing along.

But the show that evening was only a small part of each band’s story. Their art is part of who they are. It permeates their lives and and fills up their days.

The painting you see, the book that you read, the play you experience, the music you hear is only a small part of the creativity story. There is a wealth of life and experience that goes into what gets presented before the public. For instance, here’s a small taste of of what goes into the music My Red and Blue gets to play before the paying public:

  • Ideas for songs germinate in Ben’s mind and he writes them down in a journal. Sometimes the whole idea begins with simply a title for a song.
  • Songs come to fruition as Ben writes them in his own room at home, or when he gets together with other Nashville songwriters to bring a song to life. Sometimes it flows out of “hook,” a melody that you’ll remember long after the song is over, and sometimes it flows out the theme of the lyrics themselves.
  • Once the song is written a demo of the song is made in someone’s room or small studio. Technology is so good these days that decent recordings can be made in people’s homes.
  • All the while Ben works a “day job” to help him pay bills and save money so that he can record the songs and put them out into the world. Creating musical art is an expensive proposition involving paying musicians and engineers, footing the bill for studio time, mixing and mastering, and fronting the money for art work and CD’s.
  • Once the music is made and ready to go, the musician becomes the distributor and marketer. Getting the word out involves social media, free music web sites like NoiseTrade, and word of mouth.
  • All the while, Ben is writing and recording music for Sorted Noise, a music placement company that has signed him to a contract, engaging him to write music for commercials, TV, and film. They recently got one of his songs on a Spotify playlist where it garnered more than half a million “listens.”

The art that the world sees, hears, or experiences is only a small part of the creativity story. It’s only a small part of a creative life that is lived twenty-four hours of most every day. Most people think that creativity is simply a gift given to certain people. It’s really the result of the hard work of people who put their mind to producing it most every day.

Next time you experience art of any kind that moves you, remember that it is only a very small part of the creativity story. There is a life behind that art, fully engaged in bringing it into your life.

How have you experienced art that has changed your life?

Don’t be a Vulture (Why Creativity is Worth More than What’s In Front of Us)

I’m a northern boy, so I haven’t had much experience in my life with vultures. That is, until I moved to Florida. (Warning: nasty images coming ahead…) Now I see vultures having a feast every time there’s road kill along a highway or an unfortunate animal’s death along the bike trail I ride. More often than not a vulture is quick enough to get out of the way when there’s an oncoming vehicle.

Vultures

But I recently saw a vulture that was so focused on its food that it lost its own life. It sat feasting right in the middle of oncoming traffic and didn’t move an inch as it tore apart its prey. Now there were two dead creatures lying in the road. Sometimes greed can be so dangerous that it can kill you. Sometimes selfishness can be so dangerous that it kills your creativity.

Creativity needs more than what’s right in front of us. It needs to be fed. But it also needs awareness.

I was recently encouraged by Seth Godin in an interview he did. Seth Godin puts out a blog post every single day…even on Sundays. He’s one of the most prolific bloggers out there. The interviewer asked him how he did it every day. He asked Seth where he got all his content.

Seth Godin said that it’s his job as a writer and marketer. It’s like a garbage man showing up every day: he has to do his job; he has to pick up the garbage. A writer also has to show up every day. He has to do the work. She has to keep her eyes always open for ideas. The writer can’t focus only on the food of fear. It would be paralyzing. Godin says that for every blog post he puts out, he has written seven or eight posts that he throws away.

He’s not greedy. Creating great content and enhancing creativity is all about making mistakes. Being a perfectionist is like being an unaware vulture. Nothing gets finished. No content is put out into the world. Dreams are never fueled. It’s consuming. The oncoming traffic of time and wasted opportunity might just kill your creativity.

Creative content is worth far more than what’s just in front of you. It comes from all areas of life. It comes from every interaction you have. It comes from dreams, and books, and Facebook posts.

Don’t be a vulture. Be a healthy, creative soul, feeding on the food of creativity in the safe havens all around you, places like:

  • Those rare book stores
  • Coffee shops
  • School
  • Church
  • The office
  • The fishing hole
  • The theme park
  • The internet
  • The restaurant

Consuming the food of perfectionism isn’t worth losing your creative life. Feed your creativity, but don’t let your pursuit of perfection kill it. Produce content. Get it out into the world. Save your creative life for another day. Get to work. The world needs what you have to give.

What kills your creativity?

How Doing the Right Things Could Help You Live Your Dream

If you’re going to live out your dream you’d better be doing the right things. In my last post I introduced you to Justin and Adam Fricke, two brothers from central Florida, who are living out their dream of visiting all 50 states in a Sprinter Van, hiking, surfing, and rock climbing all along the way. It’s called The Bro’d Trip. Their journey got off to just a bit of a rocky start, but now they’re beginning to enjoy the ride and are learning all along the way.

Bro'd Trip 2

What really impressed me about The Bro’d Trip is that Adam and Justin did everything right as they prepared to live the dream. They thought it through. They laid the groundwork. They prepared themselves as best they could. And they set out on their trip having researched, having enlisted partners, and with money in the bank.

Here are the seven right things Justin and Adam did that enabled them to live out their dream and pursue their passion:

  1. They saved. Justin had the idea for the trip already more than two years ago, and it took him a while to enlist Adam to jump in with him. But as soon as Justin set the idea in stone he began to save his money and live a thrifty life. He had his sites set on purchasing a van with cash and wanted to have substantial money in the bank before they left. Adam did the same once he decided he would go along. Every time they got their pay checks a majority of it went into savings. The van was, indeed, bought with cash. The brothers have savings that will help support them as they go, as well as have some money left over when they return home.
  2. They sought sponsors. A number of months before they embarked, the brothers put together a package to send out to potential sponsors. It included sunglasses and other free goodies, a note, and a video introducing the whole concept of sponsorship for their trip. Some companies ignored it. Some responded with in kind donations. Still others stepped up and provided financial assistance. In fact, one company is providing enough support for them to add a healthy supplement to their savings as they go.
  3. They built a platform. Before they took off, both brothers used social media separately to introduce the idea of their trip. Once they came up with branding for The Bro’d Trip they began to promote it using a web site, Facebook, Twitter, Instagram, and YouTube. People took note and began to follow. That platform will only grow as they get more publicity throughout the course of the trip.
  4. They promoted themselves. Aside from social media, Adam and Justin took advantage of local news outlets to get some promotion. In fact, the newspaper at their alma mater, The University of Central Florida, the second largest university in the nation, did a piece on the brothers, giving them both print and online promotion.
  5. They used their skills. Justin knows how to blog and build a web site. Adam knows how to use video. And they both are pretty great behind the lens of a camera. Writing, photos, and video will be the lifeblood of the journey as they get the word out about what they’re doing. No doubt these skills will also be incredibly beneficial as they attempt to land jobs once the year is over.
  6. They threw a party. Just before they left, the brothers and their parents threw a party for all the local people who have been, and will be, supporting them. It was a great way for them to say thank you and to provide one last way for friends and family to say farewell. Not only that, but it was a celebration of the accomplishment of being able to fulfill a dream.
  7. They connected personally. All the early supporters of The Bro’d Trip got a bumper sticker in the mail and were asked to put it in an interesting place, take a photograph of it, and post it on social media. They ran a contest to see who would post it in the most interesting place. This was yet another creative way to promote the trip online. In addition, everyone who signs up on their web site to receive email updates will get a handwritten post card from the brothers somewhere along the way. In the day and age of seemingly everything being online, who wouldn’t want to get a handwritten post card in the mail?

Living out a dream takes a great deal of preparation and promotion. Justin and Adam have done all the right things. The dream they’re living will most certainly propel them to bigger and better things. But it all begins with the small details. They did the right things.

When you do the right things, you can begin to pursue your dream, as well.

What would you add to this list?

How to Supercharge Your Productivity This Weekend

One key to moving forward toward your goals is to supercharge your productivity every weekend. Not too long ago a friend asked me where I found the time, as a pastor, to do the amount of writing I do: the first draft of a book last year (now editing it), three blog posts every week, and producing a new meme that goes out by social media every day. My first response to him was that I have cut down on watching TV (except for when the Packers are on, and an occasional look at the national news), and added to my book reading.

Contemplate

The second thing I told him was that I try to supercharge my productivity every weekend. I see the “off” hours I have on a weekend (I have a church service every Saturday evening, and services every Sunday morning) as productive and creative times because things are a bit more relaxed, I can put together hours to work on things outside of my workplace items, and I have the opportunity do things that are different from the work week.

So here are the steps I take to supercharge my productivity every weekend:

  1. Date night. It all starts with Friday night when I don’t do any work at all. My wife, Tammy, and I reserve every Friday evening for our date night. We love to spend time together, and we love relaxing by going out to dinner, sometimes meeting friends, or walking down beautiful Park Avenue in Winter Park, Florida. It’s the one time every week that neither of us work and neither of us have to go to work the next day. A productive weekend begins with a time to relax and enjoy, reflect on the week, and look forward to what’s ahead. Even if you don’t have a “date,” Friday night can be a great time to relax and enjoy.
  2. Get a good night’s sleep. I never like to sleep the day away on Saturday morning, but I don’t get up at the crack of dawn, either. We don’t set the alarm, and we are usually up by 8:00 or sometimes a bit later. Every other day of the week we have to get early. I find it helpful to my productivity to get to it when I’m not tired. I know there are people out there promoting getting up at 5:30 a.m. every day of the week, but I’m not one of them. I think it’s important to have at least one day of the week when the alarm isn’t set. It puts me in a good frame of mind.
  3. Do things outside of the weekday routine. Weekends are a time to fill the creative tank. It doesn’t have to be anything elaborate. It can be doing a Target run, a bit of grocery shopping, a stroll around a farmer’s market, getting some exercise, or spending some time at a coffee shop. I find that these things get my mind flowing. Different and unusual environments mixed with a bit of relaxation are good for the creative juices. Don’t skip this step.
  4. Use blocks of time. You may think that since I have slept in a bit on Saturday morning and have run a few errands that I wouldn’t have time to get anything accomplished before I have to go to church on Saturday evening. It’s not the case at all. When we get home from errands or other things outside of our weekday routine, I’m happy, no…I’m inspired and anxious, to sit down and produce some “art” or do some serious writing. And though I’m pretty wiped out after church on Sunday mornings, Sunday afternoons and evenings are another opportunity to utilize a block of time.

You can supercharge your productivity every weekend, too. Set your mind to it. Have someone hold you accountable. Follow these steps. Make the time. You’ll be happy you didn’t fritter it away watching TV.

How do you supercharge your weekend productivity?

Why New Goals Will Change Your Life

It’s a new year so it’s time for new goals. My wife, Tammy, and I have buckled down at the start of this year and are working on Michael Hyatt’s 5 Days to Your Best Year Ever. We’re right in the middle of it, so we haven’t finished yet, but on Day 1 we were coached to gain some clarity in our lives by doing away with cynicism that comes from past trials and failures, and taking note of the things for which we are grateful. In one session it made me think of new goals in ways I never had before.

Beauty smiling sport child boy showing his hand biceps muscles strength white isolated

What I’m really learning is the a new way of thinking and doing things propels us toward completing goals we previously thought impossible. This all came to light the other day when I decided to exercise with Tammy. Since my exercise of choice is bicycling, and since it was a bit cold by Florida standards, I thought it would be a good idea to run two miles and do the 7 Minute Workout App with her, like she usually does. Mind you, I haven’t run for about three years. If you see me running, it’s usually because I’m running away from something. I have a muscle condition that makes it difficult for me to run.

But run I did. I stepped out the front door with Tammy and started down the path with her. We hadn’t even gone a mile and my thighs began to burn. “Wait a minute,” I thought, “I exercise all the time. What’s the matter with me?” Needless to say, the muscles one uses for running, and ones used for biking, are completely different. Not to mention, I went out and attempted to run two miles without working my way up to it. I won’t be able to get up from writing this post because my muscles are so sore that they feel like they’re being stabbed by knives from the inside.

The more I thought about it, however, the more I decided that I should make a more regular habit of running and doing some strength training. It will help my biking. I will gain better lung capacity. I will be strong for longer rides. I will be less apt to injure myself. I will most likely lose weight more efficiently.

This new goal will change the way I exercise, the way I retain my health, the way I control my weight, and the way I feel about myself. This is just one example about a way in which new thinking regarding new goals will change your life. Do something different. As you’re setting or accomplishing your new goals, come at them from a different perspective and look at them from a different angle.

How are your new goals coming in this fresh, new year? Try assessing that question in this way:

  1. Are they SMART? All goals should be SMART: specific, measurable, attainable, relevant, and time-bound. If they aren’t, you can’t call them goals, and you most likely won’t reach them.
  2. Are you writing them down? Studies show that people who write down their goals have a much higher chance of accomplishing them.
  3. Will they stretch you? Are your new goals just a repeat of the ones you’ve had in the past, or are you stretching yourself and thinking bigger?
  4. What’s your motivation to keep going? How will you reward yourself when you hit certain milestones? Do you have someone to help hold you accountable? That’s what Tammy and I are attempting to do by working through Best Year Ever.
  5. How will you feel when you’ve accomplished these goals? Paint a picture in your mind or put an actual picture on your wall that shows what your goal will look like when you get there. For instance, if your goal is to get out of debt, cut out a picture of something you could pay for with cash once your debt is paid.

New goals will change your life, because they will put you on the path toward accomplishing things you never thought you could.

What strategies do you think are important in accomplishing goals?

Are You Orbiting the Giant Hairball?

In the midst of a giant hairball is not where you want to be. Gordon MacKenzie makes that case in his book, Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace. Mackenzie’s boss once used the term in a meeting of department heads at Hallmark Cards. His boss said, “This (department) is a giant hairball.” “What a disgusting term!” thought MacKenzie. But he reasoned that there is a time when a hairball doesn’t exist, so there has to be a place from which they come.

Orbit

He reasoned:

Well, two hairs unite. Then they’re joined by another. And another. And another. Before long, where there was once nothing, this tangled impenetrable mass has begun to form.

Over the course of Hallmark’s history, policies and procedures grew and grew. The more they grew, the bigger the policy manuals became, and the more gravity there was in the giant hairball. The whole organization had become a “tangled impenetrable mass.” And as the bureaucracy grew, creativity diminished.

MacKenzie later cherished working for the one division at Hallmark that retained a loose connection to the “hairball.” But that division was able to orbit around it just far enough away so that they didn’t get tangled up into it. They followed the basic rules, policies, and procedures of the organization, but they stretched and bent them far enough that they were able to retain true creativity and become the most profitable division of Hallmark Cards.

Rules may not always be meant to be broken, but a case can certainly be made that there are times they crush creativity. When things are too restricted, when there is no freedom, when thinking is “inside the box” rather than outside of it, it’s tough to come up with new ideas, it’s difficult for new pathways in the brain to form, it’s hard to make things that are risky.

Here are a few suggestions for avoiding the giant hairball:

  1. Respect the rules of your organization, but don’t let them stifle you. Find loopholes. Look for ways to stretch the rules. Band together with others frustrated by the corporate culture (but do it in a way that brings value to the organization). The people in MacKenzie’s division of Hallmark went on tangents that fueled their creativity, but their boss would, “with his own unique brand of gravitational pull, transform our tangents into Orbits, allowing us to travel paths related to the system…but not of the system.”
  2. Discover ways to become indispensable to your organization. Make your own job secure by learning and doing things no one else can do. Become what Seth Godin calls the “linchpin.” The more value you bring, the more difficult it is for the organization to exist without you. Gordon Mackenzie brought so much value to Hallmark Cards that later in his career he was asked to train new hires in his own creative way.
  3. Don’t let your own tactics and procedures become a new hairball. MacKenzie was once asked to run a seminar for Hallmark’s new creative managers called “The Creative Manager.” He changed the title of the seminar to “Grope,” and used it to train managers to handle the many off-the-wall experiences they would face as supervisors. There was no structured agenda, their was much confusion, but the problem-solving that came out of the workshop was off the charts. Unfortunately, the next two times MacKenzie led the workshop, he just pulled out his old file and ran it again according to the first time he had done it. The results were less than stellar. He had created his own hairball. From there on out he allowed agenda-less, creative problem solving reign.

How do you avoid becoming a part of the giant hairball?

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